Front desk and guest welcome.
The first face your clients, board, and candidates meet — a composed welcome that sets the tone before a meeting begins.
Service
Corporate reception.
At a premium headquarters, the front desk is the first impression a client, a board member, or a candidate forms of the company. We place composed reception and concierge staff — guest welcome, meeting-room concierge, and floor management — briefed to your standard, on a permanent or casual basis, with cover for leave and peaks.
Meeting-room concierge.
Rooms prepared and turned over, refreshments managed, and AV readied, so each meeting starts on time and in order.
Floor and visitor management.
Sign-in, access, and wayfinding handled discreetly, with visitors directed and announced rather than left to wait.
Cover, permanent or casual.
Placements for leave, parental cover, and peak periods, or an ongoing front-of-house team briefed to your standard.
- 01
Scope
You tell us the floor, the hours, and the standard. We confirm the role, the cover pattern, and the brief.
- 02
Brief
Each person is briefed on your building, your systems, and the way you welcome guests before their first shift.
- 03
Place
Trained reception staff arrive ready, dressed to your standard, and take the desk as the first face of your company.
- 04
Supervise
An account lead holds the standard, manages cover and changes, and stays your single point of contact throughout.
Held to standard
A settled face on the desk, with cover behind it.
Every person is interviewed, reference-checked, and briefed on your building before placement. We hold trained back-up for leave and peaks, manage cover through a single account lead, and treat visitor and company detail as you would — discreetly, and never beyond the brief.
- Interviewed and reference-checked Before any person is placed on your account.
- Briefed to your systems Visitor management, access, and house style agreed in advance.
- NDA and discretion Visitor and company detail stay inside the brief.
- Continuity of cover Trained back-up for leave, absence, and peak periods.
Questions
Questions buyers ask.
- What does a corporate concierge do?
- A corporate concierge runs the front of house at a premium headquarters — welcoming guests, managing the desk and visitor sign-in, preparing meeting rooms, and keeping the floor composed for clients, board, and leadership.
- Do you place permanent or casual staff?
- Both. We place ongoing front-of-house teams where you want a settled face on the desk, and we cover leave, absence, and peak periods on a casual basis. Many clients use us for both.
- Can you cover leave and absence?
- Yes. We hold trained back-up briefed on your building and systems, so annual leave, parental cover, and short-notice absence do not leave your desk unattended.
- How are your staff briefed?
- Before a first shift, each person is briefed on your building, your visitor-management system, and the way you welcome guests. The aim is a face at the desk who reads as part of your company, not a temporary stand-in.
- Where do you operate?
- Across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Auckland, with coordination from a single point of contact for organisations with offices in more than one city.