The person, briefed.
A vetted delivery host who presents to your standard, understands the piece, and signs an NDA before the first job.
Service
White-glove delivery.
When a piece leaves the boutique for a client's home, the delivery is part of the purchase. Our white-glove delivery service places a trained host — not a courier — between your maison and your client, for the high-value goods that should be carried by hand.
Care for high-value and fragile goods.
Jewellery, watches, couture, art, and one-off commissions, handled with the protocols the category requires.
The moment at the door.
Unboxing, fitting, or a short demonstration where it adds to the experience — the same attention your client receives in store.
A clean chain of custody.
Collection, transit, and handover logged and signed, with insurance in place end to end.
- 01
Scope
You tell us the piece, the client, and the standard. We confirm what the delivery needs.
- 02
Brief
The host is briefed on the maison, the product, and any client preferences you share.
- 03
Deliver
The piece is collected, carried, and presented — by appointment, to the client’s home or chosen address.
- 04
Confirm
You receive a signed, time-stamped confirmation of handover.
Held to standard
Vetted people, insured goods, and a record of every handover.
Every host is interviewed, reference-checked, and trained before placement. We carry public liability and goods-in-transit cover, and we treat client details as you would — discreetly, and never beyond the brief.
- Interviewed and reference-checked Before any host is placed on your account.
- Goods-in-transit insurance High-value cover in place end to end.
- Signed chain of custody Collection and handover logged and time-stamped.
- NDA and discretion Client details stay inside the brief.
Questions
Questions buyers ask.
- What is white-glove delivery?
- A delivery handled by a trained person rather than a parcel service — collected, carried, and presented by appointment, with the care a high-value or personal item warrants.
- What do you deliver?
- Jewellery, watches, couture, art, and high-value or fragile retail goods. If a piece is too important for a standard courier, it suits white-glove delivery.
- Where do you deliver?
- Across Sydney, Melbourne, Brisbane, Perth, Adelaide, and Auckland, with coordination from a single point of contact for multi-city retailers.
- Is the delivery insured?
- Yes. Goods are covered in transit, and every handover is logged and signed.
- How is it priced?
- Per engagement, scoped to the piece, the destination, and the level of presentation required. Request a quote and an account lead will come back within one business day.